ProlificaProduct page

Help and support

Help, compatibility guidance, and support information for Prolifica.

Updated

On this page

Getting started

Prolifica works in Chrome and other Chromium-based browsers on supported AI platforms such as ChatGPT, Claude, Gemini, Midjourney, Microsoft Copilot and Poe. Open a supported AI site, build a sequence or pick a prompt from your library, and run it; Prolifica works in that tab the way you would by hand.

When something doesn't work

Reload the AI site's tab and check that Prolifica is enabled on Chrome's extensions page. AI platforms change their pages often, so a step that suddenly stops working may need an update from us: tell us which site and which step.

What to include

Support is faster with enough context to reproduce the problem:

  • Version: the extension version, and whether you use beta or paid access.
  • Environment: browser, operating system and the AI platform tab.
  • Steps: what you clicked, what you expected, and what happened instead.
  • Evidence: a screenshot, a console note or a short recording, if it helps.

Billing and your account

For subscription and billing questions, write to support@wielder.de. You can delete your account and its data at any time; see the privacy policy and terms.

Support is best effort during the beta, and every message is read by a person.

Questions?

Write to support@wielder.de. We are glad to help with anything on this page.

Postal addressRalph Theodori, Bergisch Gladbacher Str. 135–137, 51065 Köln, Germany